Name First Last PhoneEmail Address Street Address Address Line 2 City State / Province / Region ZIP / Postal Code AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongo, Democratic Republic of theCongo, Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Swaziland)EthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacauMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth KoreaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussiaRwandaRéunionSaint BarthélemySaint HelenaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth GeorgiaSouth KoreaSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan Mayen IslandsSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaVietnamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland Islands Country Invoice Number*What can we help you with today?* Wrong item sent Product is missing from order Inaccurate product description, wish to return Product was damaged, but shipping box OK Product and shipping box both damaged Upload a picture of your damaged products, showing any leaking or dents.* Drop files here or Select files Max. file size: 256 MB. Upload a picture of your SHIPPING BOX showing any damaged corners or dents.* Drop files here or Select files Max. file size: 256 MB. Please select what you wish us to do to remedy the damaged goods Ship the same product to replace damaged product Refund the damaged portion of the order What product did you recieve? What product were you expecting to receive? Upload a picture the product we mistakenly sent you* Drop files here or Select files Max. file size: 256 MB. Missing Items Procedure: We will check the package weight with the carrier as they are weighed and scanned at the time of departure. If the package is consistent with the amount of products that should be in the box (meaning, no items are missing) we will be unable to process your claim successfully. In the event the package weight differs from the expected weight of the complete order, we will ship your missing items immediately same day via 3 to 5 day ground service or you can choose to receive a refund back to your credit card or paypal account. Tips: Many times customers will misplace an item in the package as they are small, or hidden in the protective filling. We recommend searching inside the box one more time prior to completing this form. Ask a co-worker or employee if they've seen or possibly used the products from the package. We find many salons realize that an employee opened the package prior to their knowledge to use for a spray tan earlier in the day. Please list all items missing from your packageUpload a picture of the shipping box used for this order Drop files here or Select files Max. file size: 256 MB. Please describe how your product isn't meeting your expectationsDo you want to exchange this product for something of equal value? Yes No, I want to request a refund. List which product you wish to exchange for equal value